Archive for the 'user experience' Category

Why isn’t online banking better?

No this isn’t a rant about the bad usability and user experience of online banking. Or the generally poor design. Or even the stagnating development cycles, the 1999 interfaces, the lack of accessibility or the flagrant disregard for standard-based, best-practice coding.
No, I’m wondering why, in 2010, none of the following features are available on my [...]

2 paragons of user design and 1 git who can’t even rtfm

Doubtless I will write at more length about both the beauty and simplicity that characterises my shiny new MacBook (purchased yesterday) and the comfort and plushness of the Airbus 380and associated entertainment facilities (seriously, I thought I’d sat in 1st for a moment) but in this brief blogging window I”ll just record a near critical [...]